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FAQ

Delivery

How does prestomedi work?
It's simple. Using the prestomedi store app or website, you can shop for health, beauty or personal care supplies and more!) from a store near you or online via 2-3 free delivery. Contactless same day delivery is available for a few products with our "Leave at my door" option. You can track your order's progress or contact us on live chat every step of the way using the prestomedi app or website.
  • Shop your favorite markets
  • Schedule delivery
  • Get your health care products & groceries.
How much does delivery via prestomedi cost?
Here's the breakdown on prestomedi delivery cost:
  • Delivery fees start at $4.99 for orders below $35 & Free delivery for orders above $35. 
How long does health supplies delivery via prestomedi take?
The best part about prestomedi is that we deliver most products fast within 2-3 days and some products have the option of same day delivery. The shipping options will be presented to you in the cart during checkout depending on the product you choose You can get groceries delivered in as fast as one hour, or choose a dropoff time for later in the day or week to fit your schedule.

To make sure you get your order delivery on time, we recommend:

  • Keeping an eye out for text messages or email from us
  • Leaving helpful instructions for parking, gate codes, or other clues to find your home if required.
What grocery stores does prestomedi offer delivery from?
Prestomedi offers grocery delivery from the following grocery stores:
  • Kiehl's US
  • Dollar Tree
  • The Home Depot
  • CVS®
  • Target: Fast Delivery
  • Walgreens
  • Safeway
  • Sprouts Farmers Market
Does prestomedi offer grocery delivery options to apartments?

Yes! We do offer delivery to apartments. To make sure you get your delivery as scheduled, we recommend:

  • Leaving helpful instructions for parking, gate codes, or other clues to find your apartment.
  • Keeping an eye out for text messages and phone calls from your Instacart shopper
  • Leaving helpful instructions for parking, gate codes, or other clues to find your apartment.
Does Prestomedi deliver to my city?
We offer delivery in these states
Northeast
Southwest
 
Southeast
Midwest

Billing

Is my Payment info. safe?

Yes your payment information is 100% safe & Secure. More over we offer payment options via trusted online partner Amazon Pay.